Services

EEI IS A FULL SERVICE CONSULTING GROUP

At Extension Express, we offer several programs to help take the load off your staff and help them concentrate on your patient services.   Our fees are all inclusive, non-escalating and will not change when being transferred from ‘zero-day early out’ to ‘early out’ to ‘bad-debt’. The fee will remain the same for as long as EEI has the responsibility to collect the debt.
View our list of services below. *Please note that all our services are customizable to your business needs.*

Auditing and Insurance Follow Up

Terms are dependent on the size and scope of the project.

Hourly Rate

Our auditing division specializes in insurance denial resolution. We are fully staffed and ready to take on any project. 48 % of insurance information is either inaccurate or incomplete. This is the biggest deterrent in reimbursement. We will work with your company to determine what type of audit best suites your needs. Our research and analysis can include examining medical records to ensure the accuracy of billing and payments, escalating authorizations and follow up with third part payer resolutions.

Cleanup – to eliminate accounts receivable backlog due to system conversions, staff turnover, etc.
Personal Project Manager – weekly call and analysis of accounts
All contracts open ended - meaning we'll be there for as short or as long as you need us.

Zero Day AR Management Services

Turn over date - as soon as they become patient responsibility.

8% fee of money collected

Print & send itemized statements with your logo with no additional charge
Detailed management of all AR with patients and insurance companies
Follow-up calls as your office's name via dedicated 800 number
Budget / Monthly payment plan management
Identification of financial aid or charity care eligibility
Skiptracing to verify patient address/contact information

Unlike other companies our rates don't increase as an account ages and you'll never pay a fee upfront for turning over accounts. EEI is so confident in our abilities we only charge a fee based on whats successfully collected.

Early Out AR Management Services

Turn over date - between 30 and 89 days from date of patient responsibility.

12% fee of money collected

Pre-collection dunning notices with your logo
Follow-up calls with patients
Detailed management of all AR with patients and insurance companies
Budget / Monthly payment plan management
Identification of financial aid or charity care eligibility
Skiptracing to verify patient address/contact information

Bad Debt Collection Agency Services

Turn over date- between 90 and 120 days from the date of patient responsibility.

16% fee of money collected

OR

Turn over date- Over 121+ days after the date of patient responsibility (Older account clean up)

20% fee of money collected

3rd party Bad Debt collection letters
Follow-up calls with patients
Budget / Monthly payment plan management
Skiptracing to verify patient address/contact information

Additional Services

Front Office Seminars - We can train your existing staff how to collect more patient money up front.
Statement Printing - We can print and mail statements with your address and logo.